At Modaelis, we understand that plans can change unexpectedly, and you might need to cancel your order. To make things easier for you, we’ve created a simple and hassle-free cancellation process, ensuring you can shop with confidence.
We work hard to process and ship your orders quickly so you can enjoy your purchases sooner. However, cancellations are allowed only before the order is packed or dispatched. Once your order is prepared for shipment, cancellations are no longer possible.
Custom & Personalized Items: These cannot be canceled once production has begun.
Sale & Promotional Items: Some discounted or promotional items may have specific cancellation conditions. These details will be shared with you at checkout.
To check if your order can still be canceled, log into your account or contact our support team right away. Acting quickly increases the chances of successfully canceling your order.
Canceling your order is quick and straightforward:
If you face any challenges, our support team is ready to assist. Please note that cancellations can only be processed before the order is packed or shipped.
Once your cancellation request is confirmed, we’ll process your refund to the original payment method. Refund timelines depend on your bank or payment provider but generally take a few business days. For updates or questions, feel free to reach out to our support team.
If you have any queries about canceling your order, our support team is here to assist. You can email us at eliteboltittechnologies@gmail.com, and we’ll guide you through the process.
At Modaelis, your satisfaction is our priority. We’re committed to ensuring your shopping experience is easy, secure, and worry-free.